Returns & Exchanges
At Ontario Knife Company, we want you to be completely satisfied with your purchase. If your new apparel or accessories don't meet your expectations, you can return or exchange them within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the clothing is unworn and unwashed.
Label and Ship
Print the prepaid shipping label provided through the portal and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing